About Us

About Us

INNOVA is an organization of committed professionals working together towards a common mission: to build long-term relationships with our clients by providing superior service, quality products and innovative solutions. Through this mission, we seek to exceed expectations and provide personalized services from professionals who care.

INNOVA staff members are certified in FSA and COBRA administration with HR Certification Institute and maintain their professional standards by continuous training through seminars, educational courses, subscriptions to technical publications and online advisories, and attending industry trade conferences to stay abreast of the ongoing IRS rules and regulations.

INNOVA offers the following Lines of Services:

INNOVA believes that the key to finding the best benefit plan provider is identifying one that offers a broad array of service customized to your needs. No matter how extensive a provider’s product selection is, it is only good if it has the services that you require. INNOVA's focus on personalized service means that we listen to your needs and provide you the right combination of services with the right technology resources.

INNOVA is an experienced Employee Benefit Plan Service Provider that is committed to and solely focused on providing the customized service that other large companies cannot typically offer. We know that long-term satisfaction results from paying attention to the details.

INNOVA was founded by seven shareholders who are also key professionals operating the business and servicing clients. As owner employees, we are focused in providing service satisfaction to our sponsors and participants.

INNOVA provides a breadth of flexible administrative services to clients from offices in Pennsylvania and California, with clients located throughout the US. Our staff consists of many individuals with 20 to 30 years of experience in the Health and Welfare benefits industry. All of our staff are Certified Cafeteria Plan Administrators; additionally some are also Certified COBRA Administrators.

INNOVA is set apart from other plan service providers in our desire to offer the clients the flexibility to select from a variety of enrollment methods that best suit their needs; select from a variety of reimbursement methods and give their employees the freedom to choose how they use their benefit plans. In order for a benefit plan to be successful, the Plan must be effectively communicated to the employees. To assist the participants in using their benefits, our firm provides detailed materials, offers consulting services and encourages enrollment campaigns to help your employees fully comprehend how their benefit can be used to increase their spendable income.

INNOVA is committed to servicing clients, many of whom we have worked with for years, with excellence and personalized attention. We assign our clients a dedicated account manager. We don't like to change these relationships and many relationships have existed for years. We also coordinate with clients' brokers and consultants for seamless service and communications. Too many employers and some service-providers believe these services are a commodity and that attention to compliance is not significantly important. Our firm believes that employers cannot risk non-compliance when it comes to benefits mandated by the IRS. As your service provider, we follow the rules and stay abreast of the ever changing laws.

INNOVA offers its clients a unique combination of personalize service and state-of-the-art technology. Our clients enjoy the confidence and peace of mind that their benefit programs are being administered in a reliable and compliant manner so that they can concentrate on their core business functions.